Two layers on one live enterprise context. Talk to the Data connects scattered information into one picture you can question. Autonomous IT runs IT against that picture, within your rules. Less effort, more time, with people in command.
Your enterprise data lives in your systems of record.
Applications, databases, documents, APIs, infrastructure, service management and live event streams, owned by different teams and assembled by hand. OpenKnowra connects them where they are, into one live enterprise context. Nothing is replaced and nothing is rebuilt.
Systems of recordConnected, not replaced
Applications
Databases
Documents
APIs
Live event streams
Infrastructure
Service management
Any other system
Enterprise Context GraphOne live picture of how the business is operating right now
02 · Layer 1 · Talk to the Data
Talk to the Data: from scattered data to a decision.
Ask in plain language. Get answers from live context, your rules and the evidence. Days become minutes.
Time to decisionFrom a question to an answer you can act on
DaysMinutes
Recovery time−58%↓ faster than baseline
Autonomous resolution64%↑ resolved within your rules
SLA breaches−41%↓ fewer than baseline
Measured against your own baseline
01 / 04
What IT Scan is built to do
Built for complex enterprises. Simple to run.
01Data
Know your enterprise.
Every system and data source in one live graph.
02Answers
Where are we losing margin?
Cause foundEvidence
Answers with evidence.
Simple answers to complex questions.
03Rules
Thresholds
Priorities
Policies
Rules built in.
Your thresholds and policies decide what matters.
04Control
Change requires approval
ApproveReject
Human-gated.
Nothing runs without your yes.
05Governance
OperationsCapacityPricing
FinancePricingCapacity
Governed by design.
Access follows role. Follow-ups never unlock data.
06Learning
Self-evolving.
Every verified fix becomes reusable.
Works with the systems you already run. Build your own in minutes.
Built for enterprise scale
At enterprise scale, nothing is simple, and everything is connected.
A large enterprise can run hundreds of applications and thousands of services, across many teams, vendors and regions, on top of millions of customer relationships. The answers exist, but they sit across dozens of systems and are assembled by hand.
One signal ripples everywhere
Time is the cost
Control has to scale too
A large enterpriseLIVE
One degraded service→Commitments→Customers→Revenue
Use cases
From one question to a running service.
Six things a large enterprise does with IT Scan, from one question across the group to a major incident recovered.
IT Scan · Use casesLIVE
Find where margin is leakingIT Scan is answering
Talk to the Data
Where is IT spend leaking across the group?
IT run cost is 11.8% over plan. Rising cloud and vendor costs, connected across every region to:
Run cost vs plan+11.8%this quarter
Avoidable spend$4.3Midle cloud, vendors, licences
Regions affected14of 22 regions
IT overspend vs plan$M
Infrastructure constraints behind the overspend
Service commitments to your largest customers
SLA penalties accruing across contracts
A group-wide cost cause in minutes, not a quarter-end review
Approved. The $4.3M savings plan goes to the owners in all 14 regions.EMEA, with $1.9M of the $4.3M overspend.Sent to Finance with the evidence attached.
Which IT exposure should the CIO address first?
Your thresholds, priorities and policies, applied by the Logic Controller:
Services at risk4tier-1 services
Revenue exposed$18.4Mif they fail
SLA penalty window9 dayscloses first
Revenue exposed by service$M
One unsupported platform behind four tier-1 services
Three key customers running on those services
An SLA penalty window that closes in nine days
A board-ready priority, with the evidence attached
Escalated. The CIO has the ranked list and the evidence.Payments: $7.9M exposed, and its penalty window closes first.Board pack exported, with charts and evidence.
Show me what changed in the IT estate since yesterday, across every region.
37 changes overnight. A configuration drift on a critical system, and a CMDB record that did not add up:
Changes flagged37since yesterday
Auto-corrected29within your authority
Routed to owners8for review
Estate changes by regioncount
Configuration drift on a critical system, flagged overnight
CMDB record that did not add up, caught and corrected
Exceptions routed to the right regional team
One overnight picture of the estate, with no manual reconciliation
Confirmed. 29 corrections applied within your authority.8 exceptions opened. Each is with its regional owner.Only the 8 routed items. They are already with their owners.
Order-to-cash is degrading across 3 regions
Autonomous IT has the cause and a fix inside your authority. It needs your approval to proceed:
Revenue at risk$2.1M/hrwhile degraded
Customers affected1,240across 3 regions
Target recovery15 minfrom approval
Order-to-cash health% available
Traces the cause to a failing node in the primary cluster
Assesses impact on commitments, customers and revenue
Proposes the authorised fix: fail over to the standby cluster
Proposed fix is inside your authority. Awaiting your decision
Root causeFailing node in the primary cluster
RunbookR-14 failover to standby, pre-approved
Blast radius3 regions, 1,240 customers
RollbackAutomatic if health stays under 95% for 5 min
Evidence12 log lines, 4 metrics, 1 trace
00:08Degradation detected
00:11Cause traced
00:14Fix proposed, waiting for you
Approved. Failover executed and recovery verified in 11 min. Order-to-cash is back to 99.5%.Rejected. Nothing was changed, and the owner and on-call lead are notified.
Every day, across the whole estate
A capacity peak is forecast for Saturday. Approved work is ready, and one change needs your approval:
Patches queued1,860approved, scheduled
Certificates ≤30 days42renewals tracked
Peak utilisation91%Saturday, limit 85%
Capacity forecast% utilised
Applies the approved patches in the agreed window
Renews certificates and licences before expiry
Adds capacity ahead of the Saturday peak
Capacity change awaits approval. Everything else is within rules
Patch windowSaturday 02:00 to 04:00
In scope1,860 patches across 214 hosts
Capacity12 extra nodes before Saturday
Certificates42 renewals, 6 due this week
RollbackSnapshot taken before every change
MonPeak forecast for Saturday
TuePatches queued and checked
TodayCapacity change waiting for you
Approved. Patch window set for Saturday 02:00 to 04:00, and extra capacity is scheduled before the peak.Rescheduled. The window moves to Sunday 02:00 to 04:00, and the owner is told the Saturday peak stays above the 85% limit.
A major incident spans 3 support tiers and 2 vendors
Context says who needs to know. Vendor B still needs to join, with the evidence pack attached:
Support tiers3already engaged
Vendors involved21 joined, 1 pending
Actions already taken17logged with evidence
Incident bridgeminutes
Escalations managed across every support tier
Evidence and actions already taken packaged for handover
Vendor B ready to join the bridge
Evidence pack is ready. Awaiting your approval to bring Vendor B in
Tiers engagedTier 1, Tier 2 and Tier 3
Vendor AJoined at minute 28
Vendor BWaiting for your approval
Evidence pack17 actions, 6 logs, 3 traces
Open risks1, owner assigned
00:00Incident opened at Tier 1
00:28Vendor A joined
00:30Vendor B waiting for you
Approved. Vendor B has joined the bridge with the evidence pack: 17 actions and 6 logs.On hold. Vendor B stays out, and the case stays with the current tier.